FAQ
Frequently asked questions
- Do you have an referral or affiliate program?
- What is cryptocurrency?
- How do I start?
- Is my account secure?
- Can I play as soon as I deposit?
- What are the minimum deposits/withdrawals?
- Why is the deposit button not working?
- How long does it take to deposit/cash out?
- Can I deposit Ethereum Classic (ETC) into my CryptoGames Ethereum (ETH) address?
- Can I deposit Bitcoin Cash (BCH) into my CryptoGames Bitcoin (BTC) address?
- Can I deposit ERC20 tokens or send Ether as internal transaction (via a contract)?
- Can I deposit NEO into my CryptoGames NeoGas (GAS) address?
- Do I need to pay transaction fees when I withdraw coins?
- Which Bitcoin wallet should I use?
- How much can I bet?
- What is the house edge?
- What is the win percentage for Slots?
- How do I increase my bet speed? What happens if I have multiple autobets running at the same time?
- What are the odds of drawing a royal flush at Video Poker?
- Why can't I see any slot machines?
- Is CryptoGames using fair algorithms?
- What are the risks involved with changing my client seed manually?
- Can I play for free?
- How does the leveling system work?
- When I make a faucet request I get the message: "You have withdrawn coins in last 12 hours, so your request was declined?" Why?
- Can I have multiple accounts?
- When I want to bet or withdraw funds, I get an message: "Your account is temporarily blocked." Why?
- Can I request for a refund?
- Why is my balance in Slot, Blackjack, Video Poker, Plinko and Roulette different than my balance in Dice?
- Do you offer an API?